Help center
Answers to the most common questions. Can’t find yours? Write to us.
General
What is AYITISKILL?
A platform connecting Haitian digital talent (design, video editing, websites, writing, music and more) with clients in Haiti and everywhere else. Clients find a professional, talent finds work.
Is it free?
Yes. Creating an account, publishing a profile or a job, applying and messaging are all free. The only paid option is “Featured”, to show first, and it’s optional.
Which languages?
Haitian Creole, French and English. Switch language at the top of the page. You can search in any of the three.
Who can use AYITISKILL?
Anyone aged 18 or over. You give your date of birth when you sign up, and each person may have only one account.
Can I put it on my phone like an app?
Yes. On the page, tap “Install the app” (on iPhone: the Share button, then “Add to Home Screen”). You can then turn on phone notifications in Settings.
For clients
How do I find talent?
Go to “Find talent”, describe what you need or pick a category. Compare portfolios, prices and reviews, then send a message or a quote request.
Open →How do I post a job?
Sign in, open your dashboard and tap “Post a job”. Describe the work, the budget and the date. You’ll be notified when talent applies.
Open →How does payment work?
For now, AYITISKILL doesn’t handle payments. The client and the talent agree on the price and how to pay. Write the agreement in the project, and never send all the money upfront to someone you don’t know yet.
What if I work with a talent outside the site?
You may, but AYITISKILL isn’t responsible for work, payments or agreements made outside the platform, and the team won’t be able to help if something goes wrong. You also won’t be able to leave a review for that work. To be protected, make the agreement in a project on the site.
Who can leave a review?
Only a client with a project on AYITISKILL with the talent, delivered or completed. The project starts automatically when you hire the talent or they accept your quote request. Work done outside the platform can’t be reviewed.
For talent
How do I create my profile?
Sign up as talent, fill in your profile (name, title, description, category, rates), add your best work to the portfolio, then publish the profile.
Open →Why can’t people see my profile?
Check three things: the profile is published, your date of birth is set in Settings (you must be 18 for the profile to show), and the team hasn’t hidden it for breaking a rule.
How do I get the “Verified” badge?
In Settings, send a photo of your ID. The team reviews it and answers you by email. The photo stays private.
Open →What do the statistics show?
How many people visit your profile, how often you appear in searches and how many click to contact you, day by day. Only you can see them.
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Projects
What is a project?
When a client hires a talent, or a talent accepts a quote request, a project starts automatically. It keeps the price, the date and every step, so both sides always agree on the same thing.
Open →What happens when the work is delivered?
The client accepts the work or asks for changes. If the client doesn’t answer within 14 days of delivery, the project is completed automatically.
What if we disagree?
In the project, tap “Ask the team for help”. The team will read the project history and the conversation to help you find a solution.
Account and security
I forgot my password.
On the Sign in page, tap “Forgot your password?”. You’ll get a link by email to choose a new one.
Open →How do I protect my account?
Turn on 2-step verification in Settings, use a password you don’t use anywhere else, and never give anyone the codes you receive. The AYITISKILL team will never ask for your password.
Open →How do I report someone?
Every profile, job and conversation has a “Report” button. Reports are private: the person won’t know it was you.
How do I delete my account?
In Settings, at the very bottom, “Delete my account”. This erases your profile and your information.
Open →
Still need help?
The team reads every message. You can also ask Èd (the assistant), at the bottom right of the screen.
